Returns & Exchanges , Online Return Policy

Items purchased from MissPrettyGolden are eligible for store credit or exchange within 14 days of receiving. A valid RMA # is required for items to be returned.

A small number of heavily discounted items may be marked as FINAL SALE, in which case they are not eligible for store credit or exchange.

All customers are responsible for shipping their returns to our returns department.

MissPrettyGolden does not provide refunds for any purchase.

Returns

Returns must be requested within 14 days of receiving your item. (Including delivery day)

A Return Confirmation Number (RMA) is required to return your merchandise by mail. (Any items shipped without a confirmation or outside of the Return Policy Guidelines will not be credited)

The returning merchandise should be received within 14 days from the time the RMA is issued. Items received after 14 days will NOT be credited. (If a package is delayed during delivery it is your responsibility to immediately contact us about your situation so we may assist you)

Items must be unworn, unwashed, undamaged with original tags attached.

If any item is delivered damaged you have 48 Hours to contact us for assistance. (It is the buyers responsibility to check for any damaged clothing upon opening the package once it’s delivered)

Restocking Fee

It is the customers responsibility to verify their shipping address, any packages returned to us because it was deemed undeliverable will be charged a 15% restocking fee plus shipping charges.

 Exchanges

Please contact us if you’re interested in exchanging your item (must be within the 14 day return policy)

Customers are responsible for covering the shipping charges if the product is being exchanged.

Invoices will be billed out separately to cover shipping costs.

If the exchange is not available at the time store credit will be issued in replacement for the full value of the product (minus shipping).   

Refunds

No refunds. Store Credit or exchange ONLY. You will have to pay additional shipping for any exchange.

Non-Returnable Items (Final Sale Items)

The following items are non-returnable.  Credit will not be issued for the following:

Items marked down 50-70% off (Special Offers Included)

Accessories

Bodysuits & Bathing Suits

Party Dress

Refused Packages

Orders that are refused will be charged the original shipping plus return shipping to us.